Today's appliances are complex electronics. Our 1947 roots in TV and audio repair give us a unique advantage in diagnosing and fixing the advanced circuit boards and microprocessors in all your modern home equipment.
From smart fridges to high-efficiency washers, we are factory-authorized to repair the complex electronics inside.
This is where we started. We service all major brands, specializing in cost-effective internal electronic repairs.
Our passion for electronics extends to high-end audio. We service modern home theaters and cherish vintage gear.
Restaurant down? We understand the urgency.
Commercial microwave repairs are our specialty. When your food service operation depends on functioning equipment, we respond fast with expert diagnosis and genuine parts.
Twin Touch, Medium Duty, Heavy Duty lines
High-volume restaurant equipment
NE Series, Professional lineup
Genuine OEM Parts Access: Through our Marcone Service Alliance partnership, we have exclusive access to authentic manufacturer parts with expedited delivery.
Never aftermarket parts. Your commercial warranty stays protected.
Commercial microwave emergency? Call us directly for priority scheduling.
Call (402) 466-9090 NowMonday-Friday 8:30 AM - 6:00 PM | Emergency service available for commercial accounts
Today's appliances are 70% electronics. Our 1947 roots in TV and audio repair give us a unique advantage.
When we opened in 1947, we were fixing the complex circuitry inside televisions—the most advanced consumer electronics of the era. That same expertise now applies to modern appliances.
Today's refrigerators have more computing power than the Apollo 11 spacecraft. Your washer uses sensors, inverter boards, and microprocessors. Your oven has touchscreen controls and WiFi connectivity.
While others see appliances, we see the electronics inside. That's our advantage.
Factory-authorized access to manufacturer diagnostic software unavailable to general repair shops
Exclusive access to hidden service menus and error code logs for accurate diagnosis
Direct access to technical service bulletins and firmware updates from manufacturers
Every manufacturer designs differently. Our factory authorization means we know the common issues and fastest solutions for your brand.
Certified for Smart Appliances, Bespoke, Family Hub
Common repairs:
Average repair time: 1-3 visits depending on parts availability
Certified for ThinQ, InstaView, Linear Compressor systems
Common repairs:
We stock common LG parts locally for faster turnaround
Certified for Profile, Café, Monogram series
Common repairs:
Factory training on all GE Appliances product lines annually
Whirlpool, Maytag, KitchenAid, JennAir, Amana
Common repairs:
Authorized across all Whirlpool Corporation brands
Why brand-specific knowledge matters: Non-authorized repair shops diagnose by trial and error. We diagnose by design knowledge—saving you time and money by getting it right the first time.
Step-by-step transparency. No guesswork, no unnecessary replacements.
We receive the manufacturer work order and contact you within 24 hours to schedule your in-home diagnostic appointment. For audio/out-of-warranty, you contact us directly.
Our certified technician arrives with manufacturer-specific diagnostic equipment:
Once we identify the exact part needed, we order genuine OEM parts through our Marcone Service Alliance network or direct manufacturer channels. Same-day or next-day delivery on most parts.
We return to install the replacement part, test all functions, and verify the appliance operates to manufacturer specifications. All work is documented for warranty purposes.
You receive complete documentation of the repair, parts warranty information, and our contact information for any follow-up questions. For warranty repairs, we handle all manufacturer paperwork.
Initial contact after manufacturer dispatch
Parts delivery through MSA network
Total typical repair completion
*Timelines vary based on parts availability and manufacturer authorization. Commercial microwave repairs prioritized.
As a factory-authorized servicer, our process is designed to work seamlessly with your manufacturer's warranty.
1. Contact Your Manufacturer: Start by calling the warranty department for your brand (e.g., Samsung, LG, GE, Whirlpool).
2. Open a Service Claim: Provide them with your model number, serial number, and proof of purchase to open a new service claim.
3. Request Metro TV & Appliance: Tell them you want 'Metro TV & Appliance' in Lincoln, NE as your authorized servicer.
4. We Contact You: The manufacturer will send us the work order, and we will call you to schedule your in-home appointment.
Our passion for electronics started with audio. We are one of the few shops that still service high-fidelity and vintage audio equipment.
For out-of-warranty repairs on items like vintage receivers, turntables, or high-end audio gear, you can contact us directly.
Please bring your unit to our shop or call us for a consultation:
Call (402) 466-9090When you choose Metro TV & Appliance, you're choosing quality service backed by decades of experience and manufacturer trust.
All repairs are backed by manufacturer warranty on parts. For in-warranty repairs, your manufacturer's warranty covers both parts and labor as specified in your warranty terms.
We use only genuine OEM parts supplied directly from manufacturers. Factory authorization means we have access to the exact components your equipment was designed to use.
Upfront diagnostic fees with no hidden charges. For warranty repairs, your manufacturer sets the terms. For out-of-warranty work, we provide clear estimates before proceeding.
Our 75+ year reputation is built on honest, reliable service. We stand behind our work and treat your home and equipment with the respect they deserve.
"Serving Nebraska families with integrity since 1947"
- Metro TV & Appliance