BBB Accredited
Trusted Business
Lincoln's Factory-Authorized Repair Experts
Serving Our Community Since 1947
Expert, reliable repair for your home appliances, televisions, and high-fidelity audio systems. We are the trusted partner for Nebraska's biggest brands.
See Our ServicesFactory Authorized
11+ Major Brands
Licensed & Insured
Professional Service
MSA Member
Marcone Service Alliance
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Since 1947
Over 75 years of experience.
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Factory-Authorized
Warranty-approved service.
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Trained Techs
Exclusive diagnostic tools.
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Local Service
Serving Lincoln, Omaha & area.
What We Fix
Today's appliances are complex electronics. Our 1947 roots in TV and audio repair give us a unique advantage in diagnosing and fixing the advanced circuit boards and microprocessors in all your modern home equipment.
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Appliance Repair
From smart fridges to high-efficiency washers, we are factory-authorized to repair the complex electronics inside.
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Television Repair
This is where we started. We service all major brands, specializing in cost-effective internal electronic repairs.
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High-Fidelity Audio
Our passion for electronics extends to high-end audio. We service modern home theaters and cherish vintage gear.
Factory-Authorized for Your Brand
As a factory-authorized partner, we have direct access to manufacturer parts, training, and diagnostic software.
Samsung
LG
Whirlpool
GE Appliances
Sony
Electrolux
Frequently Asked Questions
Do I contact you or the manufacturer first for warranty service?
For warranty-covered appliances and TVs, contact your manufacturer first (Samsung, LG, GE, etc.) to open a service claim. Then request Metro TV & Appliance as your authorized servicer. For audio equipment or out-of-warranty repairs, call us directly at (402) 466-9090.
What brands do you service?
We're factory-authorized for 11+ major brands including Samsung, LG, Whirlpool, GE Appliances, Sony, Electrolux, Maytag, KitchenAid, JennAir, Amana, and Frigidaire. If your brand isn't listed, call us—we service most major manufacturers.
Why choose factory-authorized service?
Factory-authorized service means exclusive manufacturer training, genuine parts, proprietary diagnostic tools, and preserved warranty coverage. Non-authorized repairs can void your warranty and may use aftermarket parts.
Do you offer same-day service?
Service scheduling depends on manufacturer dispatch for warranty repairs. For audio repairs, we offer flexible scheduling—call (402) 466-9090 to discuss your needs.
What areas do you serve?
We serve Lincoln, Omaha, and surrounding Nebraska communities. We've been serving our neighbors since 1947.
Do you repair commercial microwaves?
Yes! Commercial microwave repair is one of our specialties. We're factory-authorized for Sharp, Amana, and Panasonic commercial units. We offer priority scheduling for restaurants and food service businesses because we understand downtime costs money. Call (402) 466-9090 for emergency commercial service.
What does MSA membership mean for parts quality?
As a Marcone Service Alliance (MSA) member, we have exclusive access to the nation's largest network of genuine OEM (Original Equipment Manufacturer) parts. This means we never use aftermarket parts—only authentic parts made by the original manufacturer. MSA provides same-day or next-day delivery on most parts, which speeds up your repair.
How long do repairs typically take?
Most repairs are completed within 2-4 days from initial contact. For warranty repairs, we contact you within 24 hours of receiving the manufacturer work order. Parts typically arrive within 1-2 days through our MSA network. Some repairs can be completed on the first visit if the technician has the part in stock.
Do you offer emergency service?
Yes, we offer priority emergency scheduling for commercial accounts (restaurants, food service operations) and critical residential situations. For warranty repairs, response time is determined by manufacturer dispatch. For audio and out-of-warranty service, contact us directly at (402) 466-9090 to discuss urgent needs.
What payment methods do you accept?
We accept cash, checks, and all major credit cards. For warranty-covered repairs, your manufacturer handles payment directly. For out-of-warranty service, payment is due upon completion of work. We provide detailed invoices for all services.
How do I know if you're authorized for my specific brand?
We're factory-authorized for 11+ major brands including Samsung, LG, GE Appliances, Whirlpool, Sony, Electrolux, Maytag, KitchenAid, JennAir, Amana, and Frigidaire. Visit our Brands page for the complete list with authorization details. If you don't see your brand, call us—we service most major manufacturers.
Can you fix smart appliances and WiFi-connected devices?
Absolutely. Smart appliances are our specialty. Our technicians are certified on Samsung SmartThings, LG ThinQ, GE WiFi Connect, and other IoT systems. We have the proprietary diagnostic software required to troubleshoot connectivity issues, update firmware, and repair the electronic control systems in smart appliances.
Hear From Your Neighbors
Real feedback from Lincoln families we've served.
"Communication with Gail was excellent. Gary fixed our dryer that was overheating. Gary explained very well and was right on time. We were very pleased."
Dryer Repair | Maytag
"Knowledgeable and friendly. Quick with the repair & left everything clean & looking great."
Appliance Repair
"My washing machine was broken. When Gary, the competent technician who arrived on time, was all done, the 10 YO Maytag was working like new."
Washer Repair | Maytag
"Our restaurant's commercial microwave went down during lunch rush. Metro TV had Gary out within 2 hours and got us back up and running. Saved our day!"
Commercial Microwave | Sharp
"Fixed my Samsung smart refrigerator when others couldn't figure it out. They had the right diagnostic tools and got to the root cause immediately."
Refrigerator Repair | Samsung Family Hub
"Mike restored my vintage McIntosh receiver beautifully. They really know their stuff with classic audio equipment."
Audio Equipment | Vintage Restoration
"Third generation of our family using Metro TV. My grandmother used them in the 60s, my parents in the 90s, now it's my turn. That says it all."
Long-Time Customer
"LG told us to request Metro TV & Appliance for our warranty repair. Now I understand why—they're the real experts. Fast, professional, thorough."
Dishwasher Repair | LG
"Honest diagnosis saved me money. They could have pushed for expensive repairs but told me the truth about what really needed fixing."
Oven Repair | GE Profile