A Lincoln Legacy Since 1947

We're a local, family-owned business dedicated to providing the reliable, expert service our neighbors deserve.

Our Story: From 1947 to Today

1947

The Beginning: Post-War Electronics Boom

As America emerged from World War II, returning servicemen brought home technical knowledge gained from military electronics training. In this era of optimism and innovation, our founder opened Metro TV's doors in Lincoln, Nebraska, specializing in the most advanced consumer technology of the day: television repair.

In 1947, television was cutting-edge. Only a few thousand American households owned a TV set, and repairing the complex vacuum tube circuitry required genuine expertise. We were there at the beginning, building our reputation one repair at a time.

1950-1989

Four Decades of Electronic Expertise

As television evolved from black-and-white to color, from tubes to transistors to integrated circuits, we evolved with it. We repaired everything from 1950s console TVs to 1980s VCRs, building deep knowledge of electronic systems that few repair shops could match.

Lincoln families came to trust us because we didn't just replace parts—we understood how electronics worked. That philosophy remains our foundation today.

1995

The Audio Tech Merger

In the mid-1990s, we merged with Audio Tech, Lincoln's premier high-fidelity audio repair specialist. This partnership brought together two complementary skill sets: our television electronics expertise and Audio Tech's mastery of stereo systems, receivers, amplifiers, and turntables.

The merger expanded our capabilities and deepened our commitment to quality electronics service. We became Metro TV & Appliance, positioning ourselves for the digital age while maintaining our passion for vintage audio equipment that audiophiles cherish.

2005

The Appliance Revolution

As the new millennium arrived, we recognized a fundamental shift: appliances were becoming computers. Refrigerators, washers, ovens, and dishwashers were suddenly packed with microprocessors, circuit boards, sensors, and digital controls.

Other appliance repair shops struggled with the electronics. We thrived. Our decades of experience diagnosing complex circuitry gave us a unique advantage. We expanded into appliance repair, quickly earning factory authorizations from major manufacturers who recognized our electronic expertise.

Today

A Legacy of Excellence

Today, we are Nebraska's premier factory-authorized service partner for 11+ major brands, from Samsung smart refrigerators to LG ThinQ appliances to vintage McIntosh audio equipment. We serve commercial accounts with priority scheduling and residential customers with the same care we've provided since 1947.

Three generations of Lincoln families have trusted us. We're honored by that legacy—and committed to earning your trust for generations to come.

75+ Years. One Mission: Expert, Honest Service.

Meet Our Certified Technicians

Decades of expertise and manufacturer training ensure your equipment receives the best care possible.

G

Gary

Lead Technician & Commercial Specialist

  • 15+ Years Experience
  • Factory-Certified: Samsung, LG, GE Appliances
  • Commercial Microwave Specialist
  • Appliance Electronics Expert
  • Advanced Circuit Board Diagnostics
G

Gail

Service Coordinator

  • 20+ Years Experience
  • Customer Service Excellence
  • Warranty Process Expert
  • Manufacturer Liaison Specialist
  • Scheduling & Dispatch Coordinator
M

Mike

TV & Audio Specialist

  • 12+ Years Experience
  • Factory-Certified: Sony, LG, Samsung TVs
  • Vintage Audio Equipment Expert
  • Circuit Board Repair & Restoration
  • Power Supply Troubleshooting
J

Jennifer

Parts Coordinator

  • 8+ Years Experience
  • Marcone Service Alliance Liaison
  • OEM Parts Specialist
  • Inventory & Logistics Management
  • Same-Day Parts Expediting
T

Tom

Field Service Technician

  • 10+ Years Experience
  • Factory-Certified: Whirlpool, Maytag, KitchenAid
  • In-Home Diagnostic Specialist
  • Refrigeration Systems Expert
  • EPA Certified (Refrigerant Handling)
S

Sarah

Office Manager

  • 18+ Years Experience
  • Business Operations Management
  • Customer Account Management
  • Billing & Insurance Coordination
  • Quality Assurance Oversight

Our team combines 80+ years of collective experience with ongoing factory training to deliver the expertise your equipment deserves.

Industry Partnerships & Associations

Our network of professional relationships ensures you receive the highest quality parts and service available.

MSA
Member

Marcone Service Alliance Partnership

As a member of the Marcone Service Alliance, we have exclusive access to the nation's largest network of OEM (Original Equipment Manufacturer) parts suppliers. This partnership is critical to our service excellence.

✓ Genuine OEM Parts Only

Never aftermarket—always authentic manufacturer parts

✓ Same-Day/Next-Day Delivery

Expedited parts access for faster repairs

✓ Extensive Inventory Access

Parts for current and legacy equipment

✓ Warranty Protection

OEM parts preserve your equipment warranty

Factory Authorization Status

Major Appliance Brands

  • Samsung - Factory Authorized Partner (2008+)
  • LG Electronics - Certified Service Center (2010+)
  • GE Appliances - Authorized Servicer (2005+)
  • Whirlpool Corporation - Authorized for all brands (2006+)
  • Electrolux - Factory Authorized (2012+)

Additional Authorizations

  • Sony Electronics - TV & Audio Authorized (1995+)
  • Maytag - Commercial & Residential (2006+)
  • KitchenAid - Full Authorization (2007+)
  • JennAir - Premium Appliance Certified (2009+)
  • Amana - Commercial Microwave Specialist (2011+)
  • Frigidaire - Authorized Service Provider (2013+)

Annual recertification required for all manufacturer authorizations. Training updated continuously with new product releases.

BBB Accredited

Better Business Bureau member maintaining A+ rating since accreditation

Lincoln Chamber

Lincoln Chamber of Commerce member supporting local business community

EPA Certified

EPA Section 608 certification for refrigerant handling and environmental compliance

Community Involvement

We're more than a business—we're your neighbors. Serving Lincoln for 75+ years means we're invested in this community's success.

Local Hiring Commitment

Every member of our team is a Lincoln resident. We hire locally, train locally, and invest in Nebraska talent. When you support us, you support Lincoln families.

Nebraska Business Pride

In an era of national chains and online-only service, we remain proudly independent and locally owned. Your money stays in Nebraska, supporting our state economy.

Three Generations of Trust

We've repaired appliances for grandparents, parents, and now their children. This generational loyalty reflects the honest, quality service that has defined us since 1947.

Repair Over Replace Philosophy

In a throwaway culture, we believe in repair. Fixing your appliances reduces landfill waste and saves you money. Good for your wallet, good for the environment.

Customer Loyalty Statistics

75+

Years serving Lincoln families

65%

Repeat customers & referrals

100%

Locally owned & operated

Our Certifications & Authorizations

We maintain the highest standards through continuous training and manufacturer partnerships.

Factory-Authorized

Certified service partner for Samsung, LG, GE Appliances, Whirlpool, Sony, Electrolux, Maytag, KitchenAid, JennAir, Amana, and Frigidaire

Licensed & Insured

Fully licensed and insured for your protection and peace of mind

75+ Years in Business

Proudly serving Nebraska families since 1947 with honest, expert service

Your Trusted Partner

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Since 1947

Over 75 years of experience.

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Factory-Authorized

Warranty-approved service.

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Trained Techs

Exclusive diagnostic tools.

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Local Service

Serving Lincoln, Omaha & area.