Trusted by manufacturers, suppliers, and businesses across Nebraska since 1947
As a member of the Marcone Service Alliance, we have exclusive access to the nation's largest network of OEM (Original Equipment Manufacturer) parts suppliers. This partnership is the foundation of our service excellence and distinguishes us from non-authorized repair shops.
What is Marcone? Marcone is the leading distributor of genuine OEM parts for appliances, connecting authorized service centers with manufacturer-approved components. Their network ensures we can source authentic parts quickly and reliably.
Genuine OEM Parts Only
Never aftermarket—always authentic manufacturer parts that meet exact specifications
Same-Day/Next-Day Delivery
Expedited parts access from regional distribution centers for faster repairs
Extensive Inventory Access
Parts for current models and legacy equipment—even hard-to-find components
Warranty Protection
OEM parts preserve your equipment warranty—aftermarket parts can void coverage
Why this matters for you: When we diagnose a failed inverter board or compressor, we order the exact part your appliance was designed to use. Non-MSA shops often substitute cheaper aftermarket parts that may fail prematurely or void your warranty.
Factory-authorized relationships with 11+ major brands, each requiring annual recertification and ongoing training
Partner Since: 2008
Authorization Scope: Full product line
Certified for SmartThings IoT, Bespoke refrigerators, Family Hub technology. Annual SmartThings certification renewal required.
Direct dispatch from Samsung warranty department
Partner Since: 2010
Authorization Scope: Appliances & TVs
Certified for ThinQ connected appliances, InstaView technology, linear compressor systems. LG ThinQ specialist training completed.
Direct parts channel through LG Parts & Service
Partner Since: 2005
Authorization Scope: All GE Appliances brands
Certified for Profile, Café, and Monogram series. WiFi Connect diagnostic specialist. GE's longest-tenured Nebraska partner.
Annual on-site training at GE Appliances Park
Partner Since: 2006
Authorization Scope: All Whirlpool brands
Authorized for Whirlpool, Maytag, KitchenAid, JennAir, and Amana brands. Single authorization covers entire corporation product line.
Includes Maytag commercial-grade equipment
Partner Since: 1995
Authorization Scope: TV & Audio equipment
Our longest continuous brand partnership. Certified for Bravia TV series, OLED displays, premium audio receivers. Power supply specialist.
29 years of continuous partnership
Partner Since: 2012
Authorization Scope: Electrolux & Frigidaire
Authorized for European-design appliances, front-load washers, steam technology. Covers both Electrolux and Frigidaire brands.
European engineering training completed
✓ Geographic Coverage
Complete Lincoln and Omaha metro service responsibility with same-day response capability
✓ Technical Expertise
75+ years electronics experience translates to superior diagnostics and first-visit completion rates
✓ Customer Satisfaction
65% repeat customer rate and strong community reputation protect manufacturer brand value
Priority service for restaurants, food service operations, and business accounts
We understand that commercial equipment downtime directly impacts your revenue. Our commercial microwave repair service prioritizes food service operations with expedited scheduling and emergency response capability.
Serving Nebraska since 1947. We've weathered economic changes, technology shifts, and industry evolution. Three generations of ownership continuity means we'll be here for your long-term partnership needs.
80+ years collective experience with ongoing manufacturer training. Our technicians complete annual recertification for all authorized brands. Electronics heritage from 1947 TV repair translates to superior modern appliance diagnostics.
Marcone Service Alliance membership provides exclusive access to genuine OEM parts with same-day/next-day delivery. We never compromise with aftermarket parts that could damage your brand reputation or void customer warranties.
Lincoln-based with complete Lincoln and Omaha metro coverage. Large enough to handle volume, small enough for responsive personal service. Direct technician access—no call centers, no outsourcing.
Appliances, TVs, audio equipment, and commercial microwaves. Single-source solution for all electronics service needs reduces your vendor management complexity.
BBB accredited, 65% repeat customer rate, three-generation family loyalty. Our reputation protects your brand—when customers are dispatched to us, they receive service that reflects well on your company.
We're always open to new manufacturer relationships, supplier partnerships, and commercial service agreements.
Interested in adding Metro TV & Appliance to your authorized service network?
We're actively seeking additional brand partnerships for appliances, TVs, and audio equipment.
Need reliable commercial appliance service for your operation?
We offer volume service agreements, priority scheduling, and dedicated account management.
Phone: (402) 466-9090
Email: service@metrotv-audiotech.com
1107 North Cotner Blvd, Lincoln, NE 68505
Monday-Friday 8:30 AM - 6:00 PM